Quick Facts
- BirdEye API is REST-based: Utilizes HTTP protocols and JSON data formats for seamless integrations.
- API Keys for Authentication: Use API keys to authenticate and authorize API requests for secure data access.
- Data Retrieval and Manipulation: Perform CRUD (Create, Read, Update, Delete) operations on customer data, reviews, and other business information.
- Webhooks for Real-time Notifications: Receive instant notifications for new reviews, customer updates, and other events.
- Rate Limiting for Optimal Performance: Understand and comply with rate limits to prevent abuse and maintain system performance.
- API Endpoints and Methods: Utilize various endpoints and HTTP methods (e.g., GET, POST, PUT, DELETE) to access and manipulate data.
- Customer and Review Management: Retrieve, create, and update customer and review data, including review responses and ratings.
- Location and Business Management: Manage business locations, including details like name, address, and hours of operation.
- Error Handling and Troubleshooting: Use error codes, messages, and documentation to diagnose and resolve API integration issues.
- API Sandbox for Testing and Development: Utilize a sandbox environment for testing and developing API integrations prior to going live.
Birdeye API Connection Guide for TradingOnramp.com
What is Birdeye API?
Birdeye is a customer experience and reputation management platform that helps businesses collect and manage customer feedback across various review sites and social media platforms. The Birdeye API allows you to access this feedback data programmatically, enabling you to integrate it with your trading platform and make data-driven decisions.
Why Connect Birdeye API with TradingOnramp.com?
Connecting Birdeye API with TradingOnramp.com can bring numerous benefits to your trading business. Here are a few:
- Enhanced customer insights: By integrating Birdeye API with TradingOnramp.com, you can access valuable customer feedback data and gain a deeper understanding of your customers’ needs and preferences.
- Improved trading decisions: With access to customer feedback data, you can make more informed trading decisions that take into account the voice of your customers.
- Automated workflows: By integrating Birdeye API with TradingOnramp.com, you can automate workflows and reduce manual data entry, freeing up more time to focus on trading.
Birdeye API Connection Requirements
To connect Birdeye API with TradingOnramp.com, you will need the following:
- Birdeye API key: You will need to obtain an API key from Birdeye to access their API.
- TradingOnramp.com account: You will need a TradingOnramp.com account to connect Birdeye API.
- API endpoint: You will need to specify the API endpoint URL for Birdeye API.
Step-by-Step Guide to Connecting Birdeye API with TradingOnramp.com
Here is a step-by-step guide to connecting Birdeye API with TradingOnramp.com:
- Obtain Birdeye API key: Log in to your Birdeye account and navigate to the API settings page to obtain your API key.
- Create a new API connection on TradingOnramp.com: Log in to your TradingOnramp.com account and navigate to the API connections page. Click on the “Create New Connection” button and select Birdeye API from the list of available APIs.
- Enter API endpoint and API key: Enter the API endpoint URL for Birdeye API and paste your API key into the corresponding field.
| Field | Description |
| API Endpoint | The URL of the Birdeye API endpoint. For example, https://api.birdeye.com/v1/ |
| API Key | Your Birdeye API key. For example, API_KEY_HERE |
Common API Endpoints and Parameters
Here are some common API endpoints and parameters for Birdeye API:
| Endpoint | Description | Parameters |
| /reviews | Retrieves a list of reviews for a business. | business_id, limit, offset |
| /businesses | Retrieves a list of businesses. | limit, offset |
| /customers | Retrieves a list of customers for a business. | business_id, limit, offset |
Troubleshooting Common Issues
Here are some common issues that may arise when connecting Birdeye API with TradingOnramp.com:
- Invalid API key: Ensure that you have entered the correct API key.
- API endpoint not found: Ensure that you have entered the correct API endpoint URL.
- Data not retrieved: Ensure that the API connection is configured correctly and that the data is being retrieved at the specified interval.
Frequently Asked Questions:
Birdeye API Connection Guide: Frequently Asked Questions
API Connection Guide
To connect to the Birdeye API, follow these steps:
- Obtain an API key: To obtain an API key, please contact Birdeye support or your account manager.
- Set up authentication: To set up authentication, please refer to our API Authentication Guide.
- Make API requests: To make API requests, please refer to our API Documentation.
API Authentication Guide
To set up authentication for the Birdeye API, follow these steps:
- Choose an authentication method: Choose an authentication method that suits your needs.
- Configure authentication: Configure authentication by following the instructions in our API Authentication Guide.
API Debugging Guide
To debug API issues, follow these steps:
- Check API documentation: Check the API documentation to ensure that you are using the correct API endpoints and parameters.
- Verify API requests: Verify that your API requests are correct and that you are receiving the expected responses.
API Rate Limits and Quotas
The Birdeye API has the following rate limits and quotas in place:
- Requests per second: The number of requests you can make per second.
- Requests per day: The number of requests you can make per day.

