Resolving Issues on Binance A Comprehensive Error Guide

Quick Facts
Comprehensive Binance Error Guide
Understanding Binance Error Codes
Error Type 1: System Errors (-1021)
Error Type 2: Market Data Errors (-2014)
Error Type 3: Trading Errors (-2021)
Binance Order Types
Tips and Tricks
Frequently Asked Questions

Quick Facts

1. Common Error Codes: Binance has over 300 error codes, but some of the most common ones include 1021, 1026, and 1036, which usually relate to account restrictions, invalid API keys, or server overload.
2. 2-Factor Authentication Errors (0600): This error typically occurs when there’s a problem with your Google Authenticator or SMS code, requiring you to update your 2FA settings.
3. Account Freeze Errors (2015): If your Binance account is temporarily frozen, you may receive this error, usually due to security concerns or account verification issues.
4. Market Order Errors (00000001 or 00000010): These errors often occur when the system is under high load or when your market order is not within the order limits.
5. Balance Update Errors (1017): When there are issues updating your account balance, you might encounter this error, usually due to wallet maintenance or an ongoing deposit/withdrawal process.
6. Withdrawal Errors (2021 or 2004): These errors may occur if your withdrawal amount exceeds the limit or if the recipient address is incorrect.
7. Inconsistent Behavior Errors (-2015): This error is often a temporary issue and can be resolved by waiting for a few minutes before retrying the action.
8. Crypto Withdrawal Errors (-20007 or -20008): These errors might occur due to incorrect crypto addresses, insufficient balances, or if the asset is temporarily unavailable.
9. Funding Errors (-20024): These errors can happen if you’re trying to deposit or withdraw funds with an incorrect address or if the transfer is unsuccessful.
10. API Errors (2021): Issues with API connections or rate limits can lead to errors such as 2021, often requiring you to adjust your API settings or revise your API key permissions.

Comprehensive Binance Error Guide

As a trader on Binance, you’ve likely encountered errors that left you frustrated and unsure of what to do next. In this article, we’ll break down the most common Binance errors, their causes, and provide actionable solutions to get you back to trading in no time.

Understanding Binance Error Codes

Binance uses a combination of numbers and letters to identify specific errors. Here are some common error code formats:

Error Code Format	Description
-1021	System errors
-2014	Market data errors
-2021	Trading errors

Error Type 1: System Errors (-1021)

System errors are typically related to server-side issues or maintenance.

Common System Errors:

* -1021: “Failed to retrieve user data”
+ Cause: Server overload or maintenance
+ Solution: Try refreshing the page or checking the Binance status page for updates
* -1022: “Invalid API key”
+ Cause: Incorrect or expired API key
+ Solution: Check your API key and update it if necessary

Error Type 2: Market Data Errors (-2014)

Market data errors are related to issues with retrieving or processing market data.

Common Market Data Errors:

* -2014: “Market data not available”
+ Cause: Temporary issue with market data feed
+ Solution: Try refreshing the page or checking the Binance status page for updates
* -2015: “Invalid symbol”
+ Cause: Incorrect or unsupported symbol
+ Solution: Double-check the symbol and try again

Error Type 3: Trading Errors (-2021)

Trading errors are related to issues with placing or executing trades.

Common Trading Errors:

* -2021: “Insufficient balance”
+ Cause: Not enough funds to cover the trade
+ Solution: Deposit more funds or adjust the trade amount
* -2022: “Invalid order type”
+ Cause: Unsupported or incorrect order type
+ Solution: Check the Binance Order Types and try again

Binance Order Types

Order Type	Description
LIMIT	Limit order
MARKET	Market order
STOPLOSS	Stop-loss order
TAKEPROFIT	Take-profit order

Tips and Tricks

* Always check the Binance status page for updates on server maintenance or issues.
* Use the Binance API error codes for more detailed information on error codes.
* Double-check your API key and symbol before submitting a trade.

Frequently Asked Questions

Error Codes

#### Q: What are the common error codes on Binance?
A: Binance uses a variety of error codes to indicate different types of issues. Some common error codes include:
* `Error 2001`: Insufficient balance.
* `Error 1021`: Order not found.
* `Error 1003`: Too many requests.

#### Q: What does error code `-2015` mean?
A: Error code `-2015` indicates that the API key has been disabled or is not being used correctly.

#### Q: What is the difference between error codes `-1013` and `-1021`?
A: Error code `-1013` indicates that the account balance is insufficient, while error code `-1021` indicates that the order was not found.

### Account and Security

#### Q: Why is my Binance account locked?
A: Your account may be locked due to security reasons or if you’ve reached the maximum number of attempts for logging in. You can contact Binance support to resolve the issue.

#### Q: How do I reset my Binance account password?
A: To reset your Binance account password, go to the login page, click on “Forgot Password”, and follow the instructions.

#### Q: Why am I getting a “2-factor authentication failed” error?
A: Make sure your 2-factor authentication app is up-to-date and the code is being entered correctly.

### Trading and Orders

#### Q: Why is my order not being executed?
A: There may be several reasons for this, including insufficient balance, network congestion, or incorrect order settings. Check your order settings and account balance to resolve the issue.

#### Q: How do I cancel a trade on Binance?
A: To cancel a trade, go to the “Orders” tab, find the trade you want to cancel, and click on the “Cancel” button.

#### Q: Why is my stop-loss order not being triggered?
A: Make sure the stop-loss price is set correctly and the order is active.

### API and Integration

#### Q: What is the rate limit for Binance API calls?
A: The rate limit for Binance API calls varies depending on the endpoint and the type of API key used. Check the Binance API documentation for more information.

#### Q: How do I create an API key on Binance?
A: To create an API key, go to the “API Management” page, click on “Create API”, and follow the instructions.

#### Q: Why is my API key not working?
A: Make sure the API key is being used correctly and the IP address is allowed. Contact Binance support if the issue persists.

### Withdrawal and Deposit

#### Q: Why is my withdrawal taking so long?
A: Withdrawals can take some time due to network congestion, security checks, or technical issues. Contact Binance support if the issue persists.

#### Q: How do I deposit cryptocurrency on Binance?
A: To deposit cryptocurrency, go to the “Wallet” tab, find the currency you want to deposit, and generate a deposit address.

#### Q: Why is my deposit not being credited?
A: Make sure the deposit address is correct and the transaction has been confirmed on the blockchain. Contact Binance support if the issue persists.

### General

#### Q: How do I contact Binance support?
A: You can contact Binance support through the Binance website or mobile app. Our support team is available 24/7 to assist you.

#### Q: Where can I find the Binance API documentation?
A: The Binance API documentation can be found on the Binance website.

#### Q: Is my account information safe with Binance?
A: Yes, Binance takes security seriously and has implemented various measures to protect your account information.